"I just wanted to tell you that Tim R. called on Sat and told me that a tech would be out to fix my door on Tuesday morning -- remember my key was stuck in the security door lock? He left a very nice message and apologized for the other Tim being a bit confused :-).
Anyway, around 10 am this morning, a handsome, young man showed up at my door to get the key out of the door. He was very professional and nice. He got the lock out and put in a new handle (I think??) -- in any case, he resolved the issue.
I wanted to let you guys know that everyone I dealt with pertaining to this service call was super nice and helpful! You have some great people working there!!
Please pass on my thanks to Tim R. and the tech that came out here -- unfortunately, I didn't get his name.
Make a memorable “First Impression” with our unlimited ornamental iron designs. A family owned business since 1995, we custom fabricate all products at our facilities in Phoenix, Arizona. Our high quality, fast delivery, and loyalty to our customers is evident in our A+ Rating by the Better Business Bureau, spotless Registrar of Contractors history, and 40% of new monthly business from previous customers and referrals.
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