I want to express my gratitude to you for the resolution of the problem experienced due to the installation of the screen on one window. When one side of one window pane broke on one of the 7 new screens installed, (you) reacted quickly to my distress telephone call getting me through to you. To my complete satisfaction you understood the situation and resolved it completely with the replacement of the window. And, as I mentioned the Security Door was fabricated and installed exactly as promised. I have already seen my neighbours stop and look at the door - so I'm looking forward to referring them to you! Best wishes to you.
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