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The Best of Houzz 2021 Customer Service

Our commitment to First Class Service has been recognized yet again! We’ve been awarded the 2021 “Best of Houzz” for Customer Service. We were chosen by the millions of homeowners that comprise the Houzz community from among more than 2.5 million active home building, remodeling, and design industry professionals. 

Houzz is the leading online platform for home renovation and design. The Houzz Customer Service honors are based on a combination of the recipient’s overall rating on Houzz as well as client reviews submitted throughout the previous year. 

First Impression Ironworks Employee Hanging Best of Houzz Service 2021 Award

“When a homeowner invites us into their home, we consider that a privilege”, Best of Houzzsays Shannon Peterson, Director of Customer Care at First Impression Ironworks. “At every step in the process – from design quote to project management and then to actual installation – we treat every homeowner like they were our friends or family.”

First Impression Ironworks is America’s premier designer, manufacturer and installer of custom Iron Security Doors, Iron Entry Doors and Iron & Wood Gates. Each product is crafted for your home from the highest quality USA sourced materials available – always 100% American-made steel.  Our custom designs add security and beauty to your home.  We offer free design consultations and comprehensive quotes to every homeowner.

Let us bring the showroom to you!  Take a look at all our designs in the comfort of your own home. Call us at 833-228-4438 or fill out the form on our website to schedule your free in-home design consultation and quote.


2021 Best of the Desert – Home Services – Door Company

Best of the Desert First Impression Ironworks

We’re excited to announce that First Impression Ironworks has won the “2021 Best of the Desert – Home Services” award for Door Companies. The award celebrates the best that our local Phoenix community has to offer. Although The Arizona Republic and AZ Central are the hosts of the awards, all the votes were cast by the residents and homeowners here in the Phoenix area.  113,000 homeowners  voted during the spring of 2021 in three distinct geographic zones: Central, East, and West regions of Phoenix. First Impression Ironworks won all three zones. 

First Impression Ironworks Wins Best of the Desert.

“Working directly with Arizona homeowners to design custom iron doors or gates for their homes is really quite amazing” says Jennifer Pittman, Director of Sales at First Impression. “Helping bring someone’s vision into reality, and then seeing how excited they are once the doors are installed is really the best part of my job.”

Since 1996, we’ve been the leader in high quality 100% American-made custom iron doors and gates for homeowners throughout Arizona. Over that time, we have generated a high level of trust among our employees, our customers, and our community at large. Our quality comes from keeping our business close to home by hand crafting custom iron products right here in our Gilbert, Arizona facility. Our talented team of designers, iron artisans and installers work together to provide Arizona homeowners with a customized experience for every unique home.

We take pride in being the industry leader, creating custom ironwork that is often imitated, but never replicated. Call us at 833-228-4438 or fill out the form on our website to schedule your free in-home design consultation and quote.


2021 Better Business Bureau Torch Awards for Ethics

FIRST IMPRESSION IRONWORKS has been named as a Finalist for the coveted BBB 2021 Torch Awards for Ethics, awarded by the Better Business Bureau. This award is based on our ethical business practices for over 25 years, and to our proven commitment to the values our customers and employees expect of us. We have an unwavering dedication to the customer experience in everything we do. Thank you to the Better Business Bureau serving the Pacific Southwest for this great honor.

Man Holding BBB Award

“We’ve specialized for over 25 years in designing and building the finest custom Iron Security Doors, Iron Entry Doors and Iron and Wood Gates. Our company’s values of first-class quality, first- class value and first-class care are what have earned us this recognition as one of the most ethical businesses in the Home Improvement industry”  says Mark Baraghimian, CEO of First Impression Ironworks.

Taking exceptional care of our customers is a big deal for us, including building and installing only 100% American made steel products. We are, in fact, the industry leader in ornamental iron doors and gates in the U.S. Where other companies come and go, we’ve perfected the art of excellent customer service with over 250,000 iron doors and gates installed for Arizona homeowners.

Ready to experience the First Impression Ironworks commitment to quality, care, and beauty of our ironwork products yourself? We’ll come to your home for a free design consultation! Call us at 833-683-4835. Or fill out a form on our website to schedule your free in-home design consultation and quote.