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2021 Best of the Desert – Home Services – Door Company

Best of the Desert First Impression Ironworks

We’re excited to announce that First Impression Ironworks has won the “2021 Best of the Desert – Home Services” award for Door Companies. The award celebrates the best that our local Phoenix community has to offer. Although The Arizona Republic and AZ Central are the hosts of the awards, all the votes were cast by the residents and homeowners here in the Phoenix area.  113,000 homeowners  voted during the spring of 2021 in three distinct geographic zones: Central, East, and West regions of Phoenix. First Impression Ironworks won all three zones. 

First Impression Ironworks Wins Best of the Desert.

“Working directly with Arizona homeowners to design custom iron doors or gates for their homes is really quite amazing” says Jennifer Pittman, Director of Sales at First Impression. “Helping bring someone’s vision into reality, and then seeing how excited they are once the doors are installed is really the best part of my job.”

Since 1996, we’ve been the leader in high quality 100% American-made custom iron doors and gates for homeowners throughout Arizona. Over that time, we have generated a high level of trust among our employees, our customers, and our community at large. Our quality comes from keeping our business close to home by hand crafting custom iron products right here in our Gilbert, Arizona facility. Our talented team of designers, iron artisans and installers work together to provide Arizona homeowners with a customized experience for every unique home.

We take pride in being the industry leader, creating custom ironwork that is often imitated, but never replicated. Call us at 833-228-4438 or fill out the form on our website to schedule your free in-home design consultation and quote.

The Better Business Bureau Torch Awards for Ethics

BBB Torch Awards Group Photo

We’re honored to have been a Finalist for the coveted Torch Awards for Ethics, awarded by the Better Business Bureau (BBB) to companies for their commitment to ethical business practices. We’re grateful for this testament to our proven commitment to the values our customers and employees expect of us. We have an unwavering dedication to the customer experience in all we do. Thank you to the Better Business Bureau serving the Pacific Southwest for this great honor.

Man Holding BBB Award

“I’m pleased to announce that our company, First Impression Ironworks, is a finalist for the 2019 BBB Torch Awards for Ethics. We’ve specialized for over 25 years in designing and building the finest custom Iron Security Doors, Iron Entry Doors and Iron and Wood Gates. Our company’s values of first class quality, first class value and first class care are what have earned us this recognition as one of the most ethical businesses in the Pacific Southwest” says Mark Baraghimian, CEO of First Impression Ironworks.

Taking care of our customers and doing business right is a big deal for us. We’ve been Arizona’s largest custom ironworks company since 1996. Our commitment to you is that we build and install only 100% American made steel products. We are, in fact, the industry leading ornamental iron manufacturer and custom iron door manufacturer in the U.S.  Where other companies come and go, we’ve perfected the art of excellent customer service with over 250,000 iron doors and gates installed for Arizona homeowners.

Ready to experience the First Impression Ironworks commitment to quality, care, and beauty of our ironwork products yourself? We’ll come to your home for a free design consultation! Call us at 833-228-4438 or fill out the form on our website to schedule your free in-home design consultation and quote.

The Best of Houzz 2021 Customer Service

Our commitment to First Class Service has been recognized yet again! We’ve been awarded the 2021 “Best of Houzz” for Customer Service. We were chosen by the millions of homeowners that comprise the Houzz community from among more than 2.5 million active home building, remodeling, and design industry professionals. 

Houzz is the leading online platform for home renovation and design. The Houzz Customer Service honors are based on a combination of the recipient’s overall rating on Houzz as well as client reviews submitted throughout the previous year. 

First Impression Ironworks Employee Hanging Best of Houzz Service 2021 Award

“When a homeowner invites us into their home, we consider that a privilege”, Best of Houzzsays Shannon Peterson, Director of Customer Care at First Impression Ironworks. “At every step in the process – from design quote to project management and then to actual installation – we treat every homeowner like they were our friends or family.”

First Impression Ironworks is America’s premier designer, manufacturer and installer of custom Iron Security Doors, Iron Entry Doors and Iron & Wood Gates. Each product is crafted for your home from the highest quality USA sourced materials available – always 100% American-made steel.  Our custom designs add security and beauty to your home.  We offer free design consultations and comprehensive quotes to every homeowner.

Let us bring the showroom to you!  Take a look at all our designs in the comfort of your own home. Call us at 833-228-4438 or fill out the form on our website to schedule your free in-home design consultation and quote.

  • First Impression Ironworks has been building custom iron Entry Doors, Security Doors and Iron & Wood Gates right here in Gilbert, Arizona since 1995.  Your Iron Door or Gate will be a 100% American Made Steel product, custom built to order by First Impression Ironworks employees. We NEVER outsource the design or fabrication of your Iron Door or Gate. Each one is locally manufactured in our own Arizona facility to the highest quality standards in the industry.

  • Yes.  First Impression Ironworks is licensed, bonded and insured.  We are registered with Arizona Registrar of Contractors here in Arizona under ROC #s 318584 and 318583. This allows us to safely and professionally manufacture and install your custom iron product. Any Company that doesn’t proudly display and share their license information with you may have something to hide in terms of shoddy materials, workmanship or warranty coverage.

  • First Impression has conveniently located showrooms and Resource Centers throughout Arizona. Please click here for all the details about visiting any of our locations, as well as to tour our manufacturing campus in Gilbert, AZ.  We’re quite proud of our showroom and our people, and we feel you can quickly learn a lot about our business by visiting one of our locations. Feel free to talk with our designers and our Customer Care staff to get a feel for how we treat our Homeowner Customers.

  • All of our Iron Products for your home are custom built to the exact specifications to fit your home’s style and budget.  The price will be based on your individual design selection and the dimensions necessary to fit your home.  Of course, you are entitled to a Free Design Consultation and quote in the privacy of your home with one of our Design Experts.  Please contact 480-588-4811 to schedule your Free In-Home Estimate.

  • Yes. With First Impression Ironworks, your Design Consultation is always FREE. Your Delivery is always FREE. Your Installation by our certified ironworks specialist is FREE.

  • Yes, for detailed information about our currently available special offers and to activate your Promo Codes, please visit our Promo Codes page here

  • Aluminum is a very light weight and flexible metal, not commonly known for its strength or for its durability.  Hands down, steel is significantly stronger, providing a more long-lasting product over time but also delivering much more safety and security for you and your family. All First Impression Ironworks Custom Iron Products are 100% American Made Steel products. Our 14-gauge steel (thicker than the 16-gauge variety that’s common among our competitors) plus First Impression’s Standard 2” and  3” steel frames provide a much better value in adding beauty and security to your Arizona home.

  • Yes. First Impression’s Ironclad Warranty and Care Protection Plan is included with every purchase. Our Limited Lifetime Warranty applies to the structural integrity of our product’s hand-crafted welds and to the installation services provided by First Impression at the time of installation to ensure years of enjoyment for your investment. We’ve been serving Arizona homeowners with Custom Iron Products for over 25 years, so we take seriously our commitment to First Class Products, Care, and Service. We stand behind our products.




  • Powder coating, when applied to steel, provides a durable, high quality, long-lasting finish. We actually baked this finish on to the steel’s surface in a 400 degree oven, offering superior protection and longevity compared to simply applying a coat of paint. Paint will look unsightly with likely bondo additives and also have a tendency to chip, peel, crack in very short order when exposed to the Arizona high temperatures and high wind environments. First Impression has a full service powder coating facility on our site, ensuring all of our products receive the highest quality finish in a timely fashion.

  • Your Security Doors or Iron and Wood Gate will typically be installed within 3-4 weeks from time of your order.  Iron Entry Doors are generally installed 4-6 weeks after approval of your CAD design. Of course, these times may adjust up or down depending on seasonal and environmental factors. Lead time is dependent on product and season. We are able to accommodate our Customers with a ‘Quick Ship’ or ‘Rush’ program in as little as 5 days for selected products. Please ask you First Impression Designer for details.

  • At First Impression Ironworks, we literally control the whole process from end to end, since we design, build and install your Iron Doors and Gates ourselves.  You are never caught between who built your product, who installed your product, and who is going to service your product…it’s one call!  Please contact our Customer Care staff 24/7at 800-731-1104.

  • Iron Doors and Gates are naturally exposed to the harsh sun, wind and moisture from the Arizona desert. At the same time, the locks, hinges and other components of your Doors and Gates will be subject to wear and tear from normal use over the years. Taking care of your Iron Doors and Gates is really very easy, so we recommend that you refer to the Care and Maintenance Checklist that our Customer Care provides each and every one of our homeowner Customers.