Since 2002, the Better Business Bureau (BBB) has celebrated more than 250 companies for their commitment to ethical business practices. Every year, people turn to BBB for information, business profiles, customer reviews and charity reports from the BBB at bbb.org.
“I’m pleased to announce that our company, First Impression Ironworks, is a finalist for the 2019 BBB Torch Awards for Ethics. We’ve specialized for over 25 years in designing and building the finest custom Iron Security Doors, Iron Entry Doors and Iron and Wood Gates. Our company’s values of first class quality, first class value and first class care are what have earned us this recognition as one of the most ethical businesses in the Pacific Southwest’ says Mark Baraghimian, CEO of First Impression Ironworks.
We’re honored to be a Finalist for the 2019 Torch Awards for Ethics, especially when judged among other great companies all across Arizona. We’re thankful for this testament to our proven commitment to these values for our customers, employees, and you, our fellow consumer. We have an unwavering dedication to the customer experience in all we do. Thank you to the Better Business Bureau serving the Pacific Southwest for this great honor.
Taking care of our customers and doing business right is a big deal for us. Since 1996, First Impression Ironworks has been designing, building and installing the highest quality custom ironwork products in Arizona. We’ve kept our business close to home–each design is 100% USA made, built right here in Gilbert, Arizona from American steel suppliers. Our talented team of designers, fabricators and installers craft each door and gate to fit each and every unique home. Where other companies come and go, we’ve perfected the art of excellent customer service with over 100,000+ beautiful installations for Arizona homeowners.
Ready to experience the First Impression Ironworks commitment to quality, care, and beauty of our ironwork products yourself? We’ll come to your home for a free design consultation!
Call us at 833-228-4438 or fill out the form on our website to schedule your free in-home design consultation and quote.
- Where will my Iron Door or Gate from First Impression Ironworks be made?
First Impression Ironworks has been building custom iron Entry Doors, Security Doors and Iron & Wood Gates right here in Gilbert, Arizona since 1995. Your Iron Door or Gate will be a 100% American Made Steel product, custom built to order by First Impression Ironworks employees. We NEVER outsource the design or fabrication of your Iron Door or Gate. Each one is locally manufactured in our own Arizona facility to the highest quality standards in the industry.
- Are you fully licensed as a contractor here in Arizona?
Yes. First Impression Ironworks is licensed, bonded and insured. We are registered with Arizona Registrar of Contractors here in Arizona under ROC #s 318584 and 318583. This allows us to safely and professionally manufacture and install your custom iron product. Any Company that doesn’t proudly display and share their license information with you may have something to hide in terms of shoddy materials, workmanship or warranty coverage.
- Do you have showrooms where I can see your Doors and Gates on display?
First Impression has conveniently located showrooms and Resource Centers throughout Arizona. Please click here for all the details about visiting any of our locations, as well as to tour our manufacturing campus in Gilbert, AZ. We’re quite proud of our showroom and our people, and we feel you can quickly learn a lot about our business by visiting one of our locations. Feel free to talk with our designers and our Customer Care staff to get a feel for how we treat our Homeowner Customers.
- How much do your doors and gates cost?
All of our Iron Products for your home are custom built to the exact specifications to fit your home’s style and budget. The price will be based on your individual design selection and the dimensions necessary to fit your home. Of course, you are entitled to a Free Design Consultation and quote in the privacy of your home with one of our Design Experts. Please contact 480-588-4811 to schedule your Free In-Home Estimate.
- Is everything included in the price I’ll be quoted?
Yes. With First Impression Ironworks, your Design Consultation is always FREE. Your Delivery is always FREE. Your Installation by our certified ironworks specialist is FREE.
- Are there any special offers or promotion codes I can take advantage of?
- Should I choose Steel or Aluminum for my doors and gates?
Aluminum is a very light weight and flexible metal, not commonly known for its strength or for its durability. Hands down, steel is significantly stronger, providing a more long-lasting product over time but also delivering much more safety and security for you and your family. All First Impression Ironworks Custom Iron Products are 100% American Made Steel products. Our 14-gauge steel (thicker than the 16-gauge variety that’s common among our competitors) plus First Impression’s Standard 2” and 3” steel frames provide a much better value in adding beauty and security to your Arizona home.
- Does my Iron Product Include a warranty?
Yes. First Impression’s Ironclad Warranty and Care Protection Plan is included with every purchase. Our Limited Lifetime Warranty applies to the structural integrity of our product’s hand-crafted welds and to the installation services provided by First Impression at the time of installation to ensure years of enjoyment for your investment. We’ve been serving Arizona homeowners with Custom Iron Products for over 25 years, so we take seriously our commitment to First Class Products, Care, and Service. We stand behind our products.
- Why should I choose Powder Coat vs. Paint for my custom iron product?
Powder coating, when applied to steel, provides a durable, high quality, long-lasting finish. We actually baked this finish on to the steel’s surface in a 400 degree oven, offering superior protection and longevity compared to simply applying a coat of paint. Paint will look unsightly with likely bondo additives and also have a tendency to chip, peel, crack in very short order when exposed to the Arizona high temperatures and high wind environments. First Impression has a full service powder coating facility on our site, ensuring all of our products receive the highest quality finish in a timely fashion.
- What your installation lead time?
Your Security Doors or Iron and Wood Gate will typically be installed within 3-4 weeks from time of your order. Iron Entry Doors are generally installed 4-6 weeks after approval of your CAD design. Of course, these times may adjust up or down depending on seasonal and environmental factors. Lead time is dependent on product and season. We are able to accommodate our Customers with a ‘Quick Ship’ or ‘Rush’ program in as little as 5 days for selected products. Please ask you First Impression Designer for details.
- Who do I contact with any service or maintenance concerns?
At First Impression Ironworks, we literally control the whole process from end to end, since we design, build and install your Iron Doors and Gates ourselves. You are never caught between who built your product, who installed your product, and who is going to service your product…it’s one call! Please contact our Customer Care staff 24/7at 800-731-1104.
- What’s the best way to care for my Iron Doors and Gates?
Iron Doors and Gates are naturally exposed to the harsh sun, wind and moisture from the Arizona desert. At the same time, the locks, hinges and other components of your Doors and Gates will be subject to wear and tear from normal use over the years. Taking care of your Iron Doors and Gates is really very easy, so we recommend that you refer to the Care and Maintenance Checklist that our Customer Care provides each and every one of our homeowner Customers.