Absolutely loved it, had to do it twice, but it was handled. Very impressed with their quality of product. Maybe more training on the human resource side. View original source
09May
by deb waegli
Excellent!! The gentleman that came to my home to give me an estimate actually listened to what I had to say about what I want. He gave me suggestions to modify my existing door, which will save me hundreds of $$$. I will definitely use … View original source
21Jun
by Michael Worringer
I am very pleased with my new security door. It is the door I ordered and it is of a much better quality than many of the security door we looked at. Many of the competitors doors are made with a much thinner gauge of metal. The company was… View original source
05Jun
by Jay & Karen K
We enjoyed working with First Impressions and are very happy with our new doors and gates. They are knowledgeable professionals and we highly recommend them! View original source
28Mar
by Christina Denmark
Great company with excellent employees who work hard to find you the best product. View original source
05Apr
by Sharon Sheets
I was recommended to them by a neighbor of ours. We are happy with the security door and gate. The color matches pretty good. Being in a hoa area, we had to try to match the color of the door and gate with our house color. That was … View original source
15May
by Richard B
Absolutely recommend. They did everything spot on! From purchase to install to the follow up. Five Star View original source
11Oct
by Michael Matulik
We've recently had Edward K. and Jonathan M. install an enclosure and a French security door at our house in Tucson. The products look great and the guys did a great job installing. They were friendly and professional. Thank you. View original source
31May
by Barbara McDonald
Beautiful doors. Required some rework but First Impression ensured they were right. The quality is great and price was fair. Love the inset windows in the security door. They are an added bonus but keep the security. Would use them again. View original source
05Apr
by Carolyn Cram
Friendly efficient service from start to finish! Quality and superior product! View original source
28Mar
by Christina Denmark
Great company with excellent employees who work hard to find you the best product. View original source
05Apr
by Shawndra Wren
We love our security door. The sales man we dealt with was very helpful and the whole process was very smooth from start to finish. View original source
16Jun
by Suzie Nichols
I LOVE my new door. Everything about ordering, installling, the beauty of the door—thank you! View original source
05Jun
by Jay & Karen K
We enjoyed working with First Impressions and are very happy with our new doors and gates. They are knowledgeable professionals and we highly recommend them! View original source
I had my security door and matching courtyard gate installed in 2010... absolutely love them, still. Had no problems with install, and the company came out and reinstalled the gate after pavers were put down in the courtyard (gate needed … View original source
12Jul
by Mike Jette
First Impression was prompt, professional, and the installer was excellent. I highly recommend First Impression for their quality product and their quality installers. View original source
08May
by Blanca Esquivel Carletello
I get a lot of great complements . Neighbors have stop by to ask where we had our doors done. View original source
06Jul
by Shawndra Wren
We love our security door. The sales man we dealt with was very helpful and the whole process was very smooth from start to finish. View original source
29Sep
by Colleen Cyzak
2nd time we have used First Impressions Ironworks. Reliable, trustworthy, quality! View original source
23Jul
by Holly Dregseth
We are very pleased with our gates ! Everyone at First Impression were very friendly and professional. View original source
07Nov
by Robert Dobell
My door was installed today and Allen did a great job. He was very meticulous and took his time. Thank you Allen. View original source
24Oct
by Holly Hall Granillo
We love our door! The quality is top notch, the sales lady was informative and knowledgeable, they give military discounts! View original source
30Jun
by Vicki Clarkson Settles
I've read some of the reviews and feel bad for some of them . my husband and I walked into First Impression and talked to David. He was really nice to us at the office and when he came out to our house.we weren't sure of the color of our … View original source
06Jul
by Julianna Kinkade
I purchased a security door for my front door from First Impression. All I can say, is great company, fabulous product (I love my door) and the best customer service ever! The door was installed in a timely manner and all done correctly. … View original source
Unlike a lot of the reviews we had a good experience with this company had them install within a timely manner and have had for a few years no issues as of yet. View original source
16May
by Teresa Romero-Bach
As far as the door it is great and it would sell itself but as far as customer service stands I wouldn’t even give them a star �. You call and you are told things will be completed and to this day and it has been several months I still have… View original source
Well, a trend appears to be forming. Quality of doors themselves are top notch. But that's it. We were warned of their customer service beforehand and still decided to move forward (I know, our mistake). I even brought it up with our sales … View original source
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Deemed an essential infrastructure operations, First Impression Ironworks provides safety and security products and services to residential and commercial properties, as well as manufacturers of Steel products for Construction are cited as essential business.
Our top priority is to safeguard the health and well-being of our First Impression family of customers and employees. We are carefully following the guidelines posted by the Centers for Disease Control & Prevention (CDC). We have instructed our staff to conduct an hourly cleaning of all frequently touched surfaces and to increase hand-washing and sanitizing. We’ve reminded our staff to follow recommended social distancing practices during in-home design consultations and installations. We’ve asked all employees to stay home if they are feeling ill.
If you have a scheduled appointment or installation and do not feel well enough to complete it, please reschedule. You can contact our customer service anytime at 480-924-1104.
To best serve you, we plan to remain open during our normal business hours until further notice. We will continue to provide you with first-class service, products, and inspiration to live your best and most meaningful lives. We're optimistic that we will come through this stronger and better together.
In the meantime, we thank you for thinking of First Impression for your Custom Ironworks needs and we hope to see you soon.
