First Impression Ironworks Reviews

I have a great impression of First Impression. My first door was custom and I loved it so much I ordered a second. Jeff Lambert was my sales person and he was so wonderful that I wound up ordering two additional doors. So I have 3 coming … View original source

My experience was fantastic with First Impression from the in-person consultation at my home to the finished high quality product. Our salesperson was so responsive and helpful as I was deciding on features of my iron entry door and RV … View original source

We live in Bedford Texas. My wife and I visited their showroom and with out a doubt, their quality was head and shoulders above anything that we could find here in the Dallas-Ft.Worth area. We sent them the dimensions for our entry, and … View original source

We first met this company in 2010 at a home show in Phoenix. We had double gate front doors made and installed. The doors are gorgeous and we have had so many compliments from friends and neighbors. Since that time, we have had courtyard … View original source

My husband and I needed a backyard pool gate before the arrival of our son. We contacted First Impression for an estimate for a few reasons... One, we needed a custom gate due to the unique setup and area of the pool in our yard and … View original source

We have used First Impression for both our home in Gilbert and our cabin in Heber. Both times they were amazing from the first contact until the follow-up. They had innovative and creative ideas for both projects and a reasonable price. … View original source

Door installed 5/18/2016 when we ordered the door we thought it might be a bit too expensive however the salesman, installer and the quality of the door is well worth the price. Very beautiful product. View original source

I highly recommend First Impression! They just installed another security door off the master bedroom, matching the one installed on the front door. Great service with absolutely no issue. Highly recommend! View original source

Door looks great and works great! Very excited to have our new door. We've had it about a month now and couldn't be happier. The initial measurement/design meeting took about two hours but Paul was patient and awesome. He was able to … View original source

I had my security door installed today. They called well in advance to schedule the install. They called first thing this morning to tell me they were on the way and were here by 9 am. They did a beautiful job installing it and I'm very … View original source

Outstanding Doors. We purchased two doors. Both are fantastic, high quality, and a fair price. View original source

I was recommended to them by a neighbor of ours. We are happy with the security door and gate. The color matches pretty good. Being in a hoa area, we had to try to match the color of the door and gate with our house color. That was … View original source

Great customer service and very responsive. Quality doors. View original source

First Impression makes high quality security doors, so expect to pay more. We could not be happier with the door we selected and the options we chose. The sales person, Paul, was extremely helpful, making sure we got the door we wanted. The… View original source

I had my security doors installed last month and have been thoroughly enjoying them! I absolutely love the doors I picked and am very happy with the salesman and the installers. View original source

At the show room we were rushed through the appointment process. Then on the day that we had an appointment at our home, the guy did not have any record of the appointment with us. Their name is First Impression. Not a very good first … View original source

My sunscreens look great! I like that they sent someone to my home to help me pick them out. View original source

The showroom is gorgeous! Les helped us throughout the entire process and has a great sense of humor! View original source

First Impression was prompt, professional, and the installer was excellent. I highly recommend First Impression for their quality product and their quality installers. View original source

We love our security door. The sales man we dealt with was very helpful and the whole process was very smooth from start to finish. View original source

We love our beautiful new security door from First Impression! View original source

Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should … View original source

I found the gentleman in the show room to be very helpful in helping me choose my security door within my budget. View original source

I did not purchase anything but I did work for first impressions. I would just like to say Bob Neckus the head of the HR department was extremely helpful while working for FISD and after I resigned due to reasons I won't disclose. He was … View original source

5 stars really isn't enough for First Impressions and their employees. A few years ago we wanted security doors for our front doors. We looked at several websites and magazines that showed these types of doors. The only ones we really loved… View original source

Am so very pleased with our new security door. The salesman was very professional and told us all what to expect and also the installer was very professional and he did a marvelous job. He cleaned the whole area after he finished. I will … View original source

Friendly efficient service from start to finish! Quality and superior product! View original source

Our first door has been completed and we could not be any happier. Not only did we get the best quality door with First Impressions but it is also the best looking. Everyone from sales – customer service – installation was impressive and … View original source

My door was installed today and Allen did a great job. He was very meticulous and took his time. Thank you Allen. View original source

When we decided to purchase a security door we spent a fair amount of time researching the various options. In the end, we went with First Impressions due to the quality, design and professionalism of the company. We are extremely happy … View original source