At the show room we were rushed through the appointment process. Then on the day that we had an appointment at our home, the guy did not have any record of the appointment with us. Their name is First Impression. Not a very good first … View original source
25Mar
by Linda Harris
My sunscreens look great! I like that they sent someone to my home to help me pick them out. View original source
18Jul
by Eddy Tretter
Beyond HAPPY with how our new front doors turned out!!! My wife and I ordered a signature security screen door and an iron entry door. After placing the order we received a custom CAD drawing to review the artwork and how the design would … View original source
I love my security door for my patio. It's beautiful and perfect for this time of year to leave my door open. View original source
30May
by Beler Watts
The door looks great. All aspects or the transaction worked out well including the installation. We have had many compliments on it. I would not hesitate to recommend your company. View original source
30May
by Barbara McDonald
Beautiful doors. Required some rework but First Impression ensured they were right. The quality is great and price was fair. Love the inset windows in the security door. They are an added bonus but keep the security. Would use them again. View original source
30Oct
by Karen Antelmi
I would highly recommend this company and it is well worth the money! The workmanship and staff go above and beyond to make sure you’re satisfied the first time. I have never had to have them come back or contact them for any reason … View original source
04Aug
by Janet S. Traficanti
We had our security door installed today by Clay. He did an outstanding job with the installation...which was done with great care and skill. The door is beautiful and it has exceeded our expectations, We were very pleased with the … View original source
26Jul
by Daryl Shoben
Seems like the craftmenship is off the board, would enjoy the chance to work with these people. View original source
05Apr
by Tom Mechem
Outstanding Doors. We purchased two doors. Both are fantastic, high quality, and a fair price. View original source
30Jun
by Vicki Clarkson Settles
I've read some of the reviews and feel bad for some of them . my husband and I walked into First Impression and talked to David. He was really nice to us at the office and when he came out to our house.we weren't sure of the color of our … View original source
17Jan
by John Adiletti
Great quality and good price. Flawless installation and on time. View original source
29May
by Sharon Romanucci
Everyone was incrediblely professional. The gentleman who came to our house was extremely patient with me. We have had many many many compliments on the door and would recommend first impression Ironworks to everyone. View original source
12May
by Bianca Jaime Encinas
Love their doors!!! Super recommend! Custom look to your home View original source
24Jan
by Dan Mc
Great service, great product, great people doing the install! They have provided both security front doors and a side gate for us View original source
23May
by Steve Gardner
Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should … View original source
12Jun
by Jack-Tara Saber
Well, a trend appears to be forming. Quality of doors themselves are top notch. But that's it. We were warned of their customer service beforehand and still decided to move forward (I know, our mistake). I even brought it up with our sales … View original source
08Feb
by Dan Fanelli
Extraordinary design, fabrication and installation. The Best!! View original source
I am shocked at the negative reviews. Everything was excellent from start to finish. The door is beautiful, we previewed it on the cad, made changes, Previewed it again on the CAD before they installed. The install was out when they … View original source
05Apr
by Steve Lewellen
From the sells man to the installer, they where very professional. Love the door and I feel very safe leaving my front door open now.With the way the door was built and installed, I feel nobody will get thru it. View original source
29Jun
by Kelly Messenger
I would like to thank Karina for helping me find our beautiful door for my new home!! The staff at First Impression Ironworks are all so friendly and very professional. I couldn't be happier with my experience. View original source
14Feb
by Nicky Nicholson
I had my security door and matching courtyard gate installed in 2010... absolutely love them, still. Had no problems with install, and the company came out and reinstalled the gate after pavers were put down in the courtyard (gate needed … View original source
31May
by Martin B
Absolutely loved it, had to do it twice, but it was handled. Very impressed with their quality of product. Maybe more training on the human resource side. View original source
04Feb
by Kristi Bursaw
Absolutely love our security door! Great customer service, installed when expected and have not had any issues since it was installed in October. View original source
23Mar
by Eric Rash
I found the gentleman in the show room to be very helpful in helping me choose my security door within my budget. View original source
05Apr
by Maureen Brooks
Roger came to my home and clearly explained the details of the security door purchase. I looked at their doors in the past but thought they were too expensive for me. They kept sending me emails and one came with a summer sizzle sale. I … View original source
13Oct
by Carol Coltrin
Quality and attractiveness, plus prompt service. Our safety door is 9 years old and looks like new. View original source
17Jul
by Jimmie S
Excellent. Love my new front security door. The whole process was very pleasant and easy. Both of those aspects are extremely important to me. Thank you for my beautiful door. View original source
Call 480-339-6145 for a FREE in-home design quote or use the form below.
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We'll Bring The Showroom To You
Call 480-339-6145 for a FREE in-home design quote or use the form below.
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Deemed an essential infrastructure operations, First Impression Ironworks provides safety and security products and services to residential and commercial properties, as well as manufacturers of Steel products for Construction are cited as essential business.
Our top priority is to safeguard the health and well-being of our First Impression family of customers and employees. We are carefully following the guidelines posted by the Centers for Disease Control & Prevention (CDC). We have instructed our staff to conduct an hourly cleaning of all frequently touched surfaces and to increase hand-washing and sanitizing. We’ve reminded our staff to follow recommended social distancing practices during in-home design consultations and installations. We’ve asked all employees to stay home if they are feeling ill.
If you have a scheduled appointment or installation and do not feel well enough to complete it, please reschedule. You can contact our customer service anytime at 480-924-1104.
To best serve you, we plan to remain open during our normal business hours until further notice. We will continue to provide you with first-class service, products, and inspiration to live your best and most meaningful lives. We're optimistic that we will come through this stronger and better together.
In the meantime, we thank you for thinking of First Impression for your Custom Ironworks needs and we hope to see you soon.
