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24 Oct
by Holly Hall Granillo
We love our door! The quality is top notch, the sales lady was informative and knowledgeable, they give military discounts! View original source
04 May
by Delilah Rivera-Young
I have used First Impression Ironworks on 3 different homes since 2008. I feel safe and secure leaving my doors opened while working in different parts of my home. I don’t want to forget that they are beautiful too and the quality can’t be … View original source
23 Mar
by Eric Rash
I found the gentleman in the show room to be very helpful in helping me choose my security door within my budget. View original source
14 Feb
by Jeff Spencer
Unlike a lot of the reviews we had a good experience with this company had them install within a timely manner and have had for a few years no issues as of yet. View original source
08 Dec
by Melissa Dal Pra
We love our door! Couldn't be happier with how it turned out!! View original source
09 May
by Kelly Scott
I highly recommend First Impression! They just installed another security door off the master bedroom, matching the one installed on the front door. Great service with absolutely no issue. Highly recommend! View original source
23 May
by Steve Gardner
Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should … View original source
29 Jun
by William McCloskey
We ordered two gates from First Impressions with the help of a sales person who came to our home. The gates were build to order and were installed (within 2 hours for both gates) on the day and time specified by the sales person. We are … View original source
18 Jul
by Marilyn Bellino
We are delighted with our security door. Our salesman was very clear and the installation was efficient. Thank you First Impression. View original source
21 Jun
by Michael Worringer
I am very pleased with my new security door. It is the door I ordered and it is of a much better quality than many of the security door we looked at. Many of the competitors doors are made with a much thinner gauge of metal. The company was… View original source
05 Oct
by Fatimah Halim
I have a great impression of First Impression. My first door was custom and I loved it so much I ordered a second. Jeff Lambert was my sales person and he was so wonderful that I wound up ordering two additional doors. So I have 3 coming … View original source
26 Mar
by William Pittman
I am glad you ship your quality product out of state. View original source
05 Apr
by Carolyn Cram
Friendly efficient service from start to finish! Quality and superior product! View original source
24 Jan
by Dan Mc
Great service, great product, great people doing the install! They have provided both security front doors and a side gate for us View original source
17 Oct
by James Matacia
We live in Bedford Texas. My wife and I visited their showroom and with out a doubt, their quality was head and shoulders above anything that we could find here in the Dallas-Ft.Worth area. We sent them the dimensions for our entry, and … View original source
24 Oct
by Shirley LaGioia
Miguel V came out today to adjust my gates that were not latching and did a fabulous job. They have been adjusted before, but the problem reoccurs. Miguel figured out what was causing the problem and fixed the issue. He clearly takes … View original source
29 Jun
by Kelly Messenger
I would like to thank Karina for helping me find our beautiful door for my new home!! The staff at First Impression Ironworks are all so friendly and very professional. I couldn't be happier with my experience. View original source
29 Jun
by Tricia McDonald
Super easy to work with, awesome customer service and a quality product! Highly recommend. :) View original source
17 Jun
by Karen Misiewicz
We would like to thank Clint at First Impressions for helping us to get the door of our dreams.....it is very high quality and and above all creates an amazing "First Impression" to our home. If you are looking for beauty and quality in an… View original source
05 Oct
by Fatimah Halim
I have a great impression of First Impression. My first door was custom and I loved it so much I ordered a second. Jeff Lambert was my sales person and he was so wonderful that I wound up ordering two additional doors. So I have 3 coming … View original source
07 Nov
by Robert Dobell
My door was installed today and Allen did a great job. He was very meticulous and took his time. Thank you Allen. View original source
16 May
by Teresa Romero-Bach
As far as the door it is great and it would sell itself but as far as customer service stands I wouldn’t even give them a star �. You call and you are told things will be completed and to this day and it has been several months I still have… View original source
07 Jun
by Judy Reed Cato
Ordering my security screen door from First Impression was the fastest and easiest transaction of this type that I've ever done. George Thomas the sales consultant came when scheduled. He was friendly and personable and showed me several … View original source
30 May
by Michael C
Phillip gave us an estimate to replace old metal pool fencing, then delivered on time and in budget. New fence looks great and is super sturdy and functional. Great job! View original source
25 Oct
by Kevin Pope
When we decided to purchase a security door we spent a fair amount of time researching the various options. In the end, we went with First Impressions due to the quality, design and professionalism of the company. We are extremely happy … View original source
31 May
by Martin Valenzuela Bringas
Absolutely loved it, had to do it twice, but it was handled. Very impressed with their quality of product. Maybe more training on the human resource side. View original source
22 Nov
by Marie Studniarz
Our first door has been completed and we could not be any happier. Not only did we get the best quality door with First Impressions but it is also the best looking. Everyone from sales – customer service – installation was impressive and … View original source
25 Aug
by Carl Kieffer
Great price and installation. View original source
20 Apr
by Wiltonle
First Impression makes high quality security doors, so expect to pay more. We could not be happier with the door we selected and the options we chose. The sales person, Paul, was extremely helpful, making sure we got the door we wanted. The… View original source
23 Jan
by Mike Gerdes
Beautiful Gate, and Installation. we Love it. View original source
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