Plain Bar Iron Spiral Staircase

We just had Thurman install our security door today. He was very professional, clean and did a great job. Thanks for working with us and being great to work with. He did an awesome job! View original source

The door is beautiful and was installed quickly and professionally. View original source

First Impression was prompt, professional, and the installer was excellent. I highly recommend First Impression for their quality product and their quality installers. View original source

I had them make a front security door and several sun screens for me. The materials and workmanship was of a very high quality. The installer was a true pleasure to deal with and his craftmanship can't be beat. I would use them again and … View original source

The best door I have seen yet. Have had mine for 8 years. Recently customer service was awesome, I had a minor problem, Rich was out today, fixed the closer, you would never know I had a problem. View original source

The work and quality of the security door is exceptional. Its a showstopper. We get complimented on the door all the time. We absolutely love it. My only gripe with First Impressions is that the delivery and installation date was not what … View original source

We live in Bedford Texas. My wife and I visited their showroom and with out a doubt, their quality was head and shoulders above anything that we could find here in the Dallas-Ft.Worth area. We sent them the dimensions for our entry, and … View original source

We are very pleased with our gates ! Everyone at First Impression were very friendly and professional. View original source

Well, a trend appears to be forming. Quality of doors themselves are top notch. But that's it. We were warned of their customer service beforehand and still decided to move forward (I know, our mistake). I even brought it up with our sales … View original source

Friendly efficient service from start to finish! Quality and superior product! View original source

Super easy to work with, awesome customer service and a quality product! Highly recommend. :) View original source

My husband and I needed a backyard pool gate before the arrival of our son. We contacted First Impression for an estimate for a few reasons... One, we needed a custom gate due to the unique setup and area of the pool in our yard and … View original source

Door looks great and works great! Very excited to have our new door. We've had it about a month now and couldn't be happier. The initial measurement/design meeting took about two hours but Paul was patient and awesome. He was able to … View original source

We have used First Impression for both our home in Gilbert and our cabin in Heber. Both times they were amazing from the first contact until the follow-up. They had innovative and creative ideas for both projects and a reasonable price. … View original source

Miguel V came out today to adjust my gates that were not latching and did a fabulous job. They have been adjusted before, but the problem reoccurs. Miguel figured out what was causing the problem and fixed the issue. He clearly takes … View original source

Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should … View original source

Excellent!! The gentleman that came to my home to give me an estimate actually listened to what I had to say about what I want. He gave me suggestions to modify my existing door, which will save me hundreds of $$$. I will definitely use … View original source

Love our door and gates! Have a lot of compliments! Thanks! View original source

We are delighted with our security door. Our salesman was very clear and the installation was efficient. Thank you First Impression. View original source

At the show room we were rushed through the appointment process. Then on the day that we had an appointment at our home, the guy did not have any record of the appointment with us. Their name is First Impression. Not a very good first … View original source

I am shocked at the negative reviews. Everything was excellent from start to finish. The door is beautiful, we previewed it on the cad, made changes, Previewed it again on the CAD before they installed. The install was out when they … View original source

Our entry has been transformed thanks to our beautiful enclosure and adjacent gate. From showroom to install, we received excellent service, with emphasis on communication, follow through and attention to details. No one builds a more … View original source

There are limited choices for security screen doors in the Tucson area, and we are confident we selected one of the best in southern Arizona. View original source

Beautiful doors. Required some rework but First Impression ensured they were right. The quality is great and price was fair. Love the inset windows in the security door. They are an added bonus but keep the security. Would use them again. View original source

Our door is perfect it’s great letting in fresh air and being secure doing it. View original source

Unlike a lot of the reviews we had a good experience with this company had them install within a timely manner and have had for a few years no issues as of yet. View original source

We ordered two gates from First Impressions with the help of a sales person who came to our home. The gates were build to order and were installed (within 2 hours for both gates) on the day and time specified by the sales person. We are … View original source

Great service, great product, great people doing the install! They have provided both security front doors and a side gate for us View original source

First Impression makes high quality security doors, so expect to pay more. We could not be happier with the door we selected and the options we chose. The sales person, Paul, was extremely helpful, making sure we got the door we wanted. The… View original source

I've read some of the reviews and feel bad for some of them . my husband and I walked into First Impression and talked to David. He was really nice to us at the office and when he came out to our house.we weren't sure of the color of our … View original source