We’re staying open at First Impression Ironworks to Serve Arizona Homeowners as an Essential Business per the Governor’s Executive Order regarding Coronavirus (COVID-19). Get the latest information here.
We just had Thurman install our security door today. He was very professional, clean and did a great job. Thanks for working with us and being great to work with. He did an awesome job! View original source
30May
by Cathy Armer Kobernik
The gates were designed beautifully and after a few issues the installation was perfect. The installers stayed very late to complete the job. I felt the communication was pretty effective. View original source
05Apr
by Carolyn Cram
Friendly efficient service from start to finish! Quality and superior product! View original source
25Mar
by Linda Harris
My sunscreens look great! I like that they sent someone to my home to help me pick them out. View original source
30Jun
by Vicki Clarkson Settles
I've read some of the reviews and feel bad for some of them . my husband and I walked into First Impression and talked to David. He was really nice to us at the office and when he came out to our house.we weren't sure of the color of our … View original source
13Oct
by Carol Coltrin
Quality and attractiveness, plus prompt service. Our safety door is 9 years old and looks like new. View original source
12Oct
by Eva Mae P
The construction and design of my front door screen was well made and beautiful! I had difficulty with my lock so they came and repaired it. Now it works like a dream. I love that the company stands behind their product. View original source
I am shocked at the negative reviews. Everything was excellent from start to finish. The door is beautiful, we previewed it on the cad, made changes, Previewed it again on the CAD before they installed. The install was out when they … View original source
30Oct
by Karen Antelmi
I would highly recommend this company and it is well worth the money! The workmanship and staff go above and beyond to make sure you’re satisfied the first time. I have never had to have them come back or contact them for any reason … View original source
31Mar
by Carrie Torres
The showroom is gorgeous! Les helped us throughout the entire process and has a great sense of humor! View original source
08Jan
by Stephanie Murray-Schwartzman
I had my security door installed today. They called well in advance to schedule the install. They called first thing this morning to tell me they were on the way and were here by 9 am. They did a beautiful job installing it and I'm very … View original source
04Feb
by Kristi Bursaw
Absolutely love our security door! Great customer service, installed when expected and have not had any issues since it was installed in October. View original source
24Jan
by Dan Mc
Great service, great product, great people doing the install! They have provided both security front doors and a side gate for us View original source
05Apr
by Sharon Sheets
I was recommended to them by a neighbor of ours. We are happy with the security door and gate. The color matches pretty good. Being in a hoa area, we had to try to match the color of the door and gate with our house color. That was … View original source
02May
by Wendy Rowe Lentz
I had my security doors installed last month and have been thoroughly enjoying them! I absolutely love the doors I picked and am very happy with the salesman and the installers. View original source
18Jul
by Marilyn Bellino
We are delighted with our security door. Our salesman was very clear and the installation was efficient. Thank you First Impression. View original source
Absolutely love the door. Style was made to my requests without much extra cost. Cleans well and is secure. Love it View original source
15May
by Dennis Leon Hendrickson
Our experience with Impression Ironworks was perfect. The door is beautiful and the people that helped us from the representative to the installer were professional. View original source
09Feb
by Gabriel Perez
I wanted to thank first impressions. Our front door and window look amazing. Adam and the rest of the first impression team has been outstanding. Again thank you and keep up the good work.
Absolutely love our security door! Great customer service, installed when expected and have not had any issues since it was installed in October. View original source
24Oct
by Holly Hall Granillo
We love our door! The quality is top notch, the sales lady was informative and knowledgeable, they give military discounts! View original source
31Mar
by Carrie Torres
The showroom is gorgeous! Les helped us throughout the entire process and has a great sense of humor! View original source
06Jun
by Jean Adamson Motal
The best door I have seen yet. Have had mine for 8 years. Recently customer service was awesome, I had a minor problem, Rich was out today, fixed the closer, you would never know I had a problem. View original source
18Jul
by Marilyn Bellino
We are delighted with our security door. Our salesman was very clear and the installation was efficient. Thank you First Impression. View original source
04Aug
by Janet S. Traficanti
We had our security door installed today by Clay. He did an outstanding job with the installation...which was done with great care and skill. The door is beautiful and it has exceeded our expectations, We were very pleased with the … View original source
26May
by Ronnie Bohlander
I am shocked at the negative reviews. Everything was excellent from start to finish. The door is beautiful, we previewed it on the cad, made changes, Previewed it again on the CAD before they installed. The install was out when they … View original source
11Oct
by Scott Riordan
Our door is perfect it’s great letting in fresh air and being secure doing it. View original source
27Dec
by Michael Lehman
These folks are great. They did everything they promised and the door looks and works great. Happy for the extra security. Matt, our installer, and everyone we spoke with at FII we’re super friendly and helpful. See before and after pics. … View original source
At First Impression Ironworks, we remain open to serve Arizona Homeowners as the Governor has deemed particular industries as essential to continue operating if a business “promotes the public health, safety and welfare of the state”. Click here to view our brief video message.
According to the Governor’s order, certain companies in the Construction trades are deemed Essential Infrastructure operations. Specifically, companies that provide safety and security products and services to residential and commercial properties, as well as manufacturers of Steel products for Construction are cited as essential business.
Our top priority is to safeguard the health and well-being of our First Impression family of customers and employees. We are carefully following the guidelines posted by the Centers for Disease Control & Prevention (CDC). We have instructed our staff to conduct an hourly cleaning of all frequently touched surfaces and to increase hand-washing and sanitizing. We’ve reminded our staff to follow recommended social distancing practices during in-home design consultations and installations. We’ve asked all employees to stay home if they are feeling ill.
If you have a scheduled appointment or installation and do not feel well enough to complete it, please reschedule. You can contact our customer service anytime at 480-924-1104
To best serve you, we plan to remain open during our normal business hours until further notice. We will continue to provide you with first-class service, products, and inspiration to live your best and most meaningful lives. We're optimistic that we will come through this stronger and better together.
In the meantime, we thank you for thinking of First Impression for your Custom Ironworks needs and we hope to see you soon.