First Impression Ironworks is proud to announce that we’ve been nominated as a finalist for another prestigious award for excellence […]
The Best Compliment is a Referral
Let’s face it, if you receive terrible service you are more likely to tell your friends – all of them – than if you receive good service. We get it. We’ve all been there. You go to a restaurant, sit down looking forward to a delicious meal and the waiter is rude, the food is cold and the order is wrong. The first thing you do is take a picture of the dead fly in your soup, post it on social media and vow never to go back.
That’s why we feel extra proud when our customers take the time to rate us on Angie’s List, Yelp, the Better Business Bureau and vote us at the top of their lists year after year. We know that rating and writing a review takes time and we like to think people do it as a way to say thank you.
We don’t just provide a product, we provide a service, and an experience that our customers really enjoy. Of course, no experience is ever perfect, but if there is a problem, we address it immediately and work to remedy the situation to the customers’ satisfaction which is how we maintain an A+ BBB rating year after year.
When you receive good service, the likelihood of you writing a positive review is probably 50/50. Receiving greater than expected service is what we strive to provide to every customer. Something to make you feel motivated to tell your friends, post pictures and review, rate and vote us up! Raise that likelihood to 75-100%!
Some of our favorite comments left by real people include:
“Wow! Our experience with this company was exceptional from start to finish…I’ve already referred them to several neighbors. Thank you First Impression for a really great experience.”
“I cannot believe how beautiful our front entryway doors are. They are awe inspiring. I cannot stop staring at them.”
“We’ll be going back to this company to install more doors in our home. This company far exceeded our expectations!”
“This was the most flawless experience I ever had. Fantastic customer service.”
“Thank you First Impression for having the ability to create something so beautiful and the staff to make the whole experience smooth…”
“Every last detail was tended to, and we could not be happier. From our sales rep., to the point of completion, the professionalism extended to us by First Impressions was, well…impressionable.”
“We love both of our new gates and have already had neighbors coming over to find out where we got them. Five stars to quality of products, service and responsiveness!!”
We could go on, but at a certain point it would be bragging. And nobody likes a bragger! Let’s just say, we feel a little bit like Santa when we see our customers’ faces when the installation is complete. And your reviews are like our holiday cookies and milk.
So, thank you. We appreciate it! And if you feel so driven, please add a First Impression door, gate, railing or window guard to your wish list this Christmas in July. We think you will appreciate it too!
Call 1-800-360-1788 today!