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28 Dec

First Impression Service Department

Any business owner will tell you that a company lives or dies on the quality of its customer service.  And First Impression is no exception to that rule.  One of the reasons why First Impression has been so successful in recent years is because their service department is second to none.  Their award winning service […]

19 Dec

Customer Experience: Installation

One aspect customers dread when making a large purchase is the mystery of what the process will hold for them.  They aren’t sure exactly what type of a commitment the actual purchase involves which provides some anxiety on their part.  That’s why we are back with another installment of our blog series to help demystify […]

17 Dec

Safety & Beauty Make a Perfect Marriage

House to Home ArticleFirst Impression was honored to appear in a recent article in the December issue of House 2 Home magazine distributed to homeowners throughout the Phoenix Metro area.
The article begins: “When you think of security doors, thick metal and unsightly bars are likely what comes to mind. But beauty and brawn don’t have to be exclusive.”

31 Dec

2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

First Impression Security Doors, Inc. has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We are honored to receive the consumer driven 2013 Angie’s List Super Service Award for the 8th consecutive year. This prestigious award is a true testament of our employee’s dedication to always put the customer first. Servicing the needs of our clients is top priority at First Impression and this extends well beyond the sales, manufacturing and installation process” comments Mark Montgomery, Marketing Director.