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28 Aug

First Class Care and First Class Quality

With so many options out there, why choose First Impression Ironworks instead of another company? Let’s start with 4 showrooms spread throughout the valley and over 165 dedicated employees. We provide Arizona homeowners with the first class care and value they deserve!

First class quality, first class value and first class care is our commitment to every customer, every custom iron product, and every home” explains Mark Baraghimian, Chief Executive Officer.

Being an ornamental iron manufacturer since 1995 has given us lots of time to understand what you –  an Arizona homeowner – really want in terms of ornamental ironwork.  All of our products are 100% American-made steel, manufactured in the USA, locally in Gilbert, Arizona at our 50,000 square foot operations facility. 

First Impression Ironworks design specialist sitting on a couch with a customer
“I love getting the chance to provide our homeowners with a unique and quality product that is 100% made for them. During the design process, I always make sure to ask what their needs and wants are. By listening to their responses, we are able work together to figure out what product is right for them. Each application is different and that is what makes each experience unique.” – Ashley, First Impression Ironworks Design Manager

Before choosing any Iron company, we encourage you to ask questions! No matter who you are considering, ask these important questions:  “Who is going to build my Iron Entry Door, Iron Security Door or Iron & Wood Gate and where will it be made?”   “What’s the history and reputation of the Ironworks Company?”  “Who will be servicing my custom Iron Door or Gate, should the need ever arise?” We will have an answer for you! The great advantage to manufacturing locally is we know exactly who is designing and building your custom iron work.  Click here if you like to do your research and want to ask all the questions that most Ironworks companies don’t want you to ask.

First Impression Ironworks CAD Designer working on her computer at her desk
“What I like most about the design process is that rarely do I get the same design twice. Every customer is different and that’s what makes it fun! It’s an adventure; I never know what the next project will bring” – Elisabeth Jackson, First Impression Ironworks CAD Engineer

We conduct over 8,000 FREE in-home consultations annually, with over 250,000 satisfied homeowners. We take pride in how we treat our customers. In fact, in 2019, we were a finalist for the BBB Torch Awards for Ethics and have been nominated again for 2020! We have also been an A+ Rated Accredited Member of the Better Business Bureau since 2002.  Not only has BBB recognized our commitment to first class care, Angie’s List has bestowed First Impression Ironworks with their Super Service Award  for ten years and “Ranking Arizona” has rated us as the #2 Manufacturing Business in Arizona.

Here’s what our customers have to say:

Check out this testimonial from Kat Turner, Arizona Homeowner, as she discusses her experience working with First Impression Ironworks!

“…we were able to work very seamlessly with the CAD department to get what we needed. We submitted it to our HOA without any issue. The installers were incredible; it was a one day install. Very clean, no dust, they were just wonderful to work with and we’re super happy with the door.” – Kat Turner

We simply provide the highest-level care that homeowners like you deserve, even after your iron product is installed!  We care about the products we manufacture and we care about your satisfaction! 

We want to help you feel confident when choosing your custom iron product.  Our team is here to answer all of your questions. In the meantime, review our Frequently Asked Questions for answers to the most common inquiries about improving the beauty and security of your home.  Call us at 602-345-7481 to get started!

BBB Torch Awards for Ethics Finalist