Well, it never gets old winning awards! First Impression Ironworks has AGAIN won a “Best of Houzz” award for Customer […]
The First Impression Difference
First Impression prides itself on being the Number 1 security screen door provider in Arizona and we have received many awards that reflect our excellence. We know that there are many choices in the market for your iron needs and First Impression wants to be your first choice. Our products stand alone from our competitors and here are a few reasons why.
1. We are family owned.
We don’t take shortcuts. Period. First Impression is owned and managed by family who really care about the future of the business. Since taking over the company in 2002 we have grown tenfold. Today we offer a dozen product lines, employ over 150 people, and occupy more than 50,000 square feet of real estate, manufacturing our doors right here in Arizona. Every part of our process is done in house with highly trained staff who do the job right the first time.
2. Our powder coating process.
We powder coat all of our iron products in our state of the art powder coating facility, and the process we use is unique from any other in the business. So what makes it so different? First, your door or gate is blasted with a phosphate wash which ensures the iron is perfectly clean and provides a surface which the powder coating will readily adhere to. Once dry, we spray a thicker than industry-standard electro-magnetically charged powder onto the surface and then bake the product in a 400 degree oven for approximately half an hour. Then the product is checked by quality control to ensure every part of it is covered and durable. We offer over 40 stock colors with many combinations available to make a perfect color match.
3. Built to last and custom made.
Unlike a security door that you can buy off the shelf, a First Impression door will allow you to experience the white glove service. Our Design Consultants can come to you and work with your home’s unique style, measure for a perfect fit and show you all of the options available for the type of product you are seeking. You can add and remove features including upgrading handles, locks, levers, hinges, kickplates, sidelights and many other options. You can also visit one of our 5 conveniently located showrooms and touch and feel our products. Each showroom is open 7 days a week, fully staffed with Design Consultants in a low pressure environment. We do not require an appointment so you can stop by whenever it’s convenient. Check out our virtual showrooms before you come and see us, by clicking here.
Once you have decided on your products, our installers (employed directly by First Impression – no subcontractors) will come to your home and leave it as clean as they found it (or better!), and answer any questions you may have. Our Limited Lifetime Warranty will ensure your iron product gives you satisfaction for years to come!
4. Customer Satisfaction Awards
We consistently rank highly with Angie’s List, the BBB and Ranking Arizona, among others and pride ourselves on answering every customer concern in a timely manner so that we can resolve any issues to our customers’ satisfaction. We don’t just talk the talk, we walk the walk, standing by our products and resolving issues as soon as they arise.
And that’s the First Impression Difference.